I was stuck by an Allstate policy holder in a 4 car accident in late September. I was the last car in line and was struck by a vehicle behind me who was struck by the Allstate policy holder and then the Allstate policy holder careened on to hit my vehicle as well.
The insurer behind me (USAA) has already settled their claim with me in a most professional manner. The Allstate adjuster (Frank Sciacca) has dragged his feet resolving my claim because he has a heavy work schedule/I haven't interviewed all the parties, I haven't spoken to our policy holder.... We are now into over 2 weeks since the accident and Allstate has not responded in a professional manner.
I must say that the Allstate inspector who looked at my vehicle was thorough and helpful however that is where the "good" hands stopped. After this experience, I will counsel anyone who will listen not to buy Allstae insurance due their poor service response.