The most inefficient customer service which I ever experience. I don't understand why they are not acting for my claim although I tried to call many times and writes dozens of emails since Oct 2017. Always the initiative comes from my side and every call I made ends...Read more
I didn't like
- False allstate advertising
- Billing practices
- Rude customer service reps
After being with Allstate for 17 years. All of a sudden my payment went from 457.00 to deduction from my account of 1,900.00. When asked about the raise I was told two diferent stories from corporate and agent.I was told the increase was due to adding my teenage son to...Read more
We were rear ended while stopped for a school bus loading children. Driver of the car was a live in companion / caregiver of the insured. Police report indicates the driver was 100% at fault. Claimed the car had bad brakes in the accident report. Driver claims she had...Read more
Allstate - The commercial with going to the chapel
take the *** song off the air it is obnoxious!
Allstate - Not told I qualified for flood insurance
Basement flooded. Not covered by insurance, couldn’t get flood insurance because I was told I could come to find out I can. Ouch!
Do not use Allstate! They are horrible. There were two times where I called Allstate to ask them to review damage. One time, they came out to check my roof after a storm. They told me the damage was less than $200 and way under my deductible so I told them I would not...Read more
I didn't like
- Bad business practices
I was with Allstate 20 years. Did not have no accident that was my fault!!! So called my agency to add the vehicle has to buy to get replaced to put on the insurance and they want to charge me 400 a month because of this accident that I did not cause I got it it was a...Read more
Allstate - Accident forgiveness is not true
I have never had an insurance claim. Last month I put a dent in my daughters car. Rates went up fifty percent. And before that, never a check from Allstate.
I was involved in and accident and even though I have full covererage my car was not repaired properly after been in an certified Allstate shop. My car is not safe or drivable all related to accident. It has been around 7 weeks now since accident and after Allstate...Read more
- Getting judgement against allstate
I didn't like
- Cheat their policy holders
- Way claims are handled very poor service
Allstate Insurance are crooks!
They falsify information to screw you out of money and or fixing your vehicle. They say you accept a settlement when you absolutely did not, then behind your back they call an auto salvage place to pick up & crush your car so you are forced to take what they offered!
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