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The most inefficient customer service which I ever experience. I don't understand why they are not acting for my claim although I tried to call many times and writes dozens of emails since Oct 2017. Always the initiative comes from my side and every call I made ends...
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1.0
I didn't like
  • False allstate advertising
  • Billing practices
  • Rude customer service reps
#1304938
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After being with Allstate for 17 years. All of a sudden my payment went from 457.00 to deduction from my account of 1,900.00. When asked about the raise I was told two diferent stories from corporate and agent.I was told the increase was due to adding my teenage son to...
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h.kitchener
h.kitchener

Now you can understand why it is so very dangerous to allow someone to just take money from your bank account via these "automatic payment" methods. It really is not so very d...

#1303159
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We were rear ended while stopped for a school bus loading children. Driver of the car was a live in companion / caregiver of the insured. Police report indicates the driver was 100% at fault. Claimed the car had bad brakes in the accident report. Driver claims she had...
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#1299989
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Allstate - The commercial with going to the chapel

take the *** song off the air it is obnoxious!
#1297772
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Allstate - Not told I qualified for flood insurance

Basement flooded. Not covered by insurance, couldn’t get flood insurance because I was told I could come to find out I can. Ouch!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1297387
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Do not use Allstate! They are horrible. There were two times where I called Allstate to ask them to review damage. One time, they came out to check my roof after a storm. They told me the damage was less than $200 and way under my deductible so I told them I would not...
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1.0
I didn't like
  • Bad business practices
#1295235
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I was with Allstate 20 years. Did not have no accident that was my fault!!! So called my agency to add the vehicle has to buy to get replaced to put on the insurance and they want to charge me 400 a month because of this accident that I did not cause I got it it was a...
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#1290281
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Allstate - Accident forgiveness is not true

I have never had an insurance claim. Last month I put a dent in my daughters car. Rates went up fifty percent. And before that, never a check from Allstate.
2.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1287154
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I was involved in and accident and even though I have full covererage my car was not repaired properly after been in an certified Allstate shop. My car is not safe or drivable all related to accident. It has been around 7 weeks now since accident and after Allstate...
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1.0
I liked
  • Getting judgement against allstate
I didn't like
  • Cheat their policy holders
  • Way claims are handled very poor service
#1286795
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Contact Allstate

Mailing Address:
Allstate Insurance Company
2775 Sanders Rd. 2012 Corporate Lane Suite 108 PO Box 4310 Naperville, Illinois 60563
Northbrook, Illinois 60062
United States
Phone:
(877) 810-2920
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Allstate Insurance are crooks!

They falsify information to screw you out of money and or fixing your vehicle. They say you accept a settlement when you absolutely did not, then behind your back they call an auto salvage place to pick up & crush your car so you are forced to take what they offered!
#1285611
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