Allstate

Upon updating the info from my new payment card, I was charged an annual fee instead of my monthly fee. I was told that it will be a month before I see a refund to my account?!

I need to explain issues to a customer service representative. I have three policies in Florida and one in California, with three automobiles.

The Florida agency or corporate has been sending me notices for payment on my Mile Wise account to the wrong email, after the auto payment was not received due to my credit card not being updated. I never received an email or a telephone call from the agency.

My telephone number is 941-637-****. My name is Ted Wilmes.

Call me at (903) 258-**** Michael Lawrence last 4 of ss# 7464 Im available for a call back now. Thanks

I locked my keys in my car. I called roadside assistance and they texted me a link, which was very easy to navigate through.

I just let them know that I had locked my keys in my car and provided my location, the year, make, model and color of my car.

They arrived in 20 minutes and took 60 seconds to open my car! The service was fast and great, and I couldn't be happier!

Continuous mistakes, no accountability or repercussion for their faults, terrible customer service. Failure to communicate, apply necessary changes, updates, dishonest, misleading, and unprofessional.

It seems like hes only interested in collecting money and receiving his commission. Refunds, reinstatement, reunderwriting, amending wrongs and compensation of errors, and/or and at least create a new policy for the inconvenience, and solution that is reasonable for them and for consumers is NOT an option.

Drive wise should have been explain at the beginning of the policy when it was wrote it leads people to believe they will get a discount on their insurance every month for using driveway written in return is only at the end of every six months they should be explained fully to customers when they first sign up with Allstate

Spoke to an individual in the claims department that was rude and condescending. After which she hung up on me.

My solution to these kind of persons in any job. If you don't like your job quit and give the opportunity to someone is who maybe compatable with this type of job.

Locked out of car Got no assistance from Allstate called several times and got hung up on had tio get help from outside source r

Lienholders need direct access to an Allstate person/direct email for assistance. Without loans disbursed, there would be no need for insurance.

Needed assistance locked out of car Got no help from Allstate called several times and got hung up on

Agent is getting me my deserved refund.. I dont think I should have to put 100 symbols but youre requiring it so Im gonna go ahead and put anything in here that I can that makes 100 symbols

I'm being taken advantage of by your roadside assistance program. The customer service that I get is very rude. By far the worst service I've had in the last 2 years

A washer malfunction and leak caused severe mold throughout the basement. I feel that a calculated attempt to outright deny my claim for policy benefits was evident.

After a 5-minute visit, the Allstate adjuster denied the claim stating long-term damage and that the floor was rotted, both statements untrue. I do not feel that a fair assessment of my home was made.

The false reporting of a rotted floor and manipulation resulted in the denial of a valid claim with ignored messages, no return calls and zero customer service from Allstate homeowner claim dept. in an attempt to reopen the claim.