5383 Detroit Rd, Sheffield, OH 44054, USA
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My mother is homeless due to a water pipe that froze and broke in January.{{REDACTED}}We discovered the damage upon return from out of town medical treatment. The family home suffered extensive damage, including mold secondary damage because the contractor, Servpro, did not remove the wet building materials for days.

They were fired. The next contractor spread asbestos dust throughout the house during the tear out. Both mold and asbestos were verifed by an industrial hygenist. Allstate agreed to pay for the secondary damage from this to the amount of about $22,000.

This would pay for her entire contents loss. The attorney assured me there was no problem with Allstate doing the right thing.

Now, as the home is looking to be rebuilt, Allstate says "The $47,000 rebuild estimate was not received". Your claim is closed!!

Product or Service Mentioned: Allstate Homeowners Insurance.

Reason of review: Allstate is collecting money for policies but not honoring them. My parents policy was 50 y.o..

Monetary Loss: $47000.

Preferred solution: Deliver product or service ordered.

I didn't like: Service, Acting in bad faith, Customer treatment, Nonpayment for rebuild, Nonpayment of additional living for secondary damage.

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Overview of damage:http://homepages.uc.edu/~husarnm/


Still an open issue with Allstate. Get EVERYTHING in writing.

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