my daughter had a accident and her car got hit and her motor got damage and allstate refuse to pay to get her a new engine they want to say that the engine did not get damage in the accident she did not have any problem until she had the accident please help me.I pay all that insurance and this is her first accident I have never use the insurance and I been with them for forty years.I am so hurt because I had never use this insurance now that I need them they don't want to help me I can't afford to buy a another car and I can't afford to buy a used or a new engine I thought that why i got insurance but I don't need this insurance if they will not help me when ever I get into an accident or I need to find another insurance company because allstate is not the one I hope and pray that you can help me because I really need some help I can't afford to get a lawyer I thought if i complain to you all that you will help me. please help me I need my car I want be able work with either my daughter because the car is for her but I pay the insurance.thanks
Product or Service Mentioned: Allstate Auto Claim.
Reason of review: Problems with payment.
I liked: I never had a problem with allstate until i had a accident.
I didn't like: False allstate advertising, Way they handle my claim lying about the situation.