I cancelled all my insurance with Allstate, car, umbrella, house and flood. unenrolled on their website and sent a letter of cancellation 15 days before umbrella was to be paid and also sent e-mail.
They still were able to deduct funds from my account. I am done with Allstate. And if Citibank doesn't comply with my request to return my funds they will be history too. I had alot of complications with the office in Oceanside,NY.
I had to call them to get them to do the work that they needed to do. Every year like clockwork their rates went up and customer service was horrible!