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Update by user Jun 14, 2016

You are in the worse hands

Original review posted by user Jun 13, 2016

Strong winds blow away part of my roof, I file a claim with Allstate and after several weeks they came with a "wise" answer.

We ae unable to provide payment on this claim because: the roof damage is due to weathering over time.

after that ridiculous response no a single word; obviously my roof got damage by the wind and Allstate say was because weathering overtime.

Stay away from this insurance company "You are in bad hands", I may say in the worse hands possible.

My agent just bombarded my email with useless advertisements and never answer to my questions or claims in anyway.

This company take your money but never pay when you need to fix any damage in your house.

this can be asked to Virginia Givens; phone number (201)587-8098, fax: 866-547-5534.

I'll add pictures from my roof fixed $1700.00 that I pay myself.

Reviewer is in unhappy mood. starmonte stated that there is a room for improvement of refuse to pay for my house roof damage and unfair claim practices. Please immediately contact the author of this review to discuss poor customer service of allstate homeowners policy claim and associated monetary loss in the amount of $1700. Allstate needs to issue a full refund according to poster's claims.

Other people also mentioned allstate homeowners policy claim in their reviews. You may find this information helpful for further shopping at Allstate.

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Anonymous
#1172391

I'm curious as to the age of your roof.

Also, your agent is licensed to sell insurance, explain the products and determine risk.

When there is a claim, your sales agent will direct you to the claims adjusters who are licensed to make claim determinations.

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