Contact Allstate Customer Service
Allstate Phone Numbers and Emails
Toll-Free Number:
- (877) 810-2920
Customer Service:
-
(800) 877-8973
Hearing impaired
- (877) 810-2920
- (800) 255-7828
Allstate Emails:
Allstate Contact Information
Allstate Website:
Allstate Online Chat:
Corporate Office Address:
Other Info (opening hours):
General inquiries
Allstate Insurance Company
P.O. Box 660598
Dallas, TX 75266-0598
Auto insurance claims
Allstate Insurance Company
P.O. Box 660636
Dallas, TX 75266
Overnight payments
Allstate Payments
2012 Corporate Lane Suite 108
PO Box 4310
Naperville, Illinois 60563
Summary of Allstate Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Allstate Customer Service?
Request for Information Question:
- “Roadside assistance”
- “Rental car I have a question”
- “About my bill”
Product/ Service Question:
- “Renters insurance”
- “I am insured by Allstate. I have just paid off my house. My mortgage company previously made my insurance payments. How and when do I assume them?”
- “Need insurance card”
Payments and Charges Question:
- “Billing”
- “Need to stop automatic payment”
- “Billing questions”
Activation/ Cancellation Question:
- “Cancel policy since no one answers me”
- “I cancel my insurance since September and i do have the vehicle anymore but I am being requested to pay for insurance for a car I don't own. I call my agent and told them but I am still receiving payment notice. I don't want pay for car”
- “Cancellation”
Staff Question:
- “Terrible service and unprofessional”
- “Customer services”
- “Horrible service”
Return/ Replace Question:
- “Change auto draft”
Refund Question:
- “Refund not received”
Other Question:
- “Home Policy”
- “To speak to a rep.”
- “Need date of coverage beginning”
About
Auto Insurance, Claim, Auto Claim
Commercial, Roadside Assistance, Renters Insurance
Pros: When i cancelled my auto insurance with them, Absolutely feel violated and sick to my stomach, 1st 40 years with them, Informing others about them, I never had a problem with allstate until i had a accident
Cons: Customer service, Customer treatment, Acting in bad faith, Unfair claim practices, Claims process and decision
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Allstate agency was founded in 1931 as a part of Sears. At the present time it is headquartered in Northbrook, Illinois. The company specializes in providing auto, home, umbrella and business insurance. Net income of the company is 1,765 billion. The tagline of Allstate insurance agency is: "You are in good hands". Allstate is the second largest insurer in the United States. The company is a sponsor of various sports events. In 2007 Allstate introduced a new eco-friendly insurance option. Allstate is on the lists of Forbes magazine and Fortune 100.There have been many complaints filed against Allstate stating that the company fails to pay off the entire sum to its policy holders.
Allstate is ranked 185 out of 1110 in Insurance category
USA
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