Contact Allstate Customer Service
Allstate Phone Numbers and Emails
Toll-Free Number:
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(877) 810-2920
Customer Service:
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(800) 366-1411Allstate Life/Allstate Assurance
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(800) 669-1552Auto and property changes and questions
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(800) 877-8973Hearing impaired
Allstate Emails:
Allstate Contact Information
Allstate Website:
Allstate Help Center:
Corporate Office Address:
Other Info (opening hours):
General inquiries
Allstate Insurance Company
P.O. Box 660598
Dallas, TX 75266-0598
Auto insurance claims
Allstate Insurance Company
P.O. Box 660636
Dallas, TX 75266
Overnight payments
Allstate Payments
2012 Corporate Lane Suite 108
PO Box 4310
Naperville, Illinois 60563
Summary of Allstate Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Allstate Customer Service?
Payments and Charges Question:
- “Paying my bill”
- “Can't make payment”
- “I do not have pass due payments”
Product/ Service Question:
- “Vehicle insurance”
- “Daughter not added to car insurance but needs to be”
- “Expired insurance cards”
Request for Information Question:
- “Im being scam by someone i need to speak with somebody”
- “About a payment”
- “To talk about my car insurance”
Activation/ Cancellation Question:
- “Auto policy cancelled”
- “Cancel car ins. Git better quote”
- “To activate my auto pay”
Staff Question:
- “Do l have a towing service”
- “Need service on Apple MacBook Pro in warranty”
- “Do have towing service”
Return/ Replace Question:
- “Problem with claim adjuster. Leaving messages no return calls”
- “Change auto draft”
- “ID change Agent”
Account Question:
- “Policy promblems and account problems”
- “Can't login to my account user ID and password”
- “Check if i have a balance”
Cards Question:
- “ID Card”
- “Identification card”
- “Need name of my agent so I can get id card”
Refund Question:
- “Refund not received”
- “Owe me a refund”
- “Refund on my insurance”
Other Question:
- “New policy”
- “One of your client hit my car”
- “Accident”
About
Auto Insurance, Claim, Auto Claim
Commercial, Roadside Assistance, Renters Insurance
Pros: When i cancelled my auto insurance with them, Dont care, Absolutely feel violated and sick to my stomach, Informing others about them, I never had a problem with allstate until i had a accident
Cons: Customer service, Customer treatment, Acting in bad faith, Unfair claim practices, Rude customer service reps
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Allstate agency was founded in 1931 as a part of Sears. At the present time it is headquartered in Northbrook, Illinois. The company specializes in providing auto, home, umbrella and business insurance. Net income of the company is 1,765 billion. The tagline of Allstate insurance agency is: "You are in good hands". Allstate is the second largest insurer in the United States. The company is a sponsor of various sports events. In 2007 Allstate introduced a new eco-friendly insurance option. Allstate is on the lists of Forbes magazine and Fortune 100.There have been many complaints filed against Allstate stating that the company fails to pay off the entire sum to its policy holders.
Allstate is ranked 204 out of 1206 in Insurance category
USA
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