Allstate Phone Numbers and Emails

Toll-Free Number:

  • (877) 810-2920

Customer Service:

  • (800) 877-8973
    Hearing impaired
  • (877) 810-2920
  • (800) 255-7828

Allstate Emails:

General Info
Message this business

Allstate Contact Information

Allstate Website:

Allstate Online Chat:

Corporate Office Address:

Allstate Insurance Company
2775 Sanders Rd.
Northbrook, Illinois 60062
United States

Other Info (opening hours):

General inquiries

Allstate Insurance Company

P.O. Box 660598

Dallas, TX 75266-0598


Auto insurance claims

Allstate Insurance Company

P.O. Box 660636

Dallas, TX 75266


Overnight payments

Allstate Payments

2012 Corporate Lane Suite 108

PO Box 4310

Naperville, Illinois 60563

Edit Business Info

Allstate Rating Based on 383 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Billing Practices

Rating stats

Rating trend

Summary of Allstate Customer Service Calls

203 TOTAL
CALLS
05:44 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Allstate Customer Service?

Request for Information Question:

  • “Roadside assistance”
  • “Rental car I have a question”
  • “About my bill”

Product/ Service Question:

  • “Renters insurance”
  • “I am insured by Allstate. I have just paid off my house. My mortgage company previously made my insurance payments. How and when do I assume them?”
  • “Need insurance card”

Payments and Charges Question:

  • “Billing”
  • “Need to stop automatic payment”
  • “Billing questions”

Activation/ Cancellation Question:

  • “Cancel policy since no one answers me”
  • “I cancel my insurance since September and i do have the vehicle anymore but I am being requested to pay for insurance for a car I don't own. I call my agent and told them but I am still receiving payment notice. I don't want pay for car”
  • “Cancellation”

Staff Question:

  • “Terrible service and unprofessional”
  • “Customer services”
  • “Horrible service”

Return/ Replace Question:

  • “Change auto draft”

Refund Question:

  • “Refund not received”

Other Question:

  • “Home Policy”
  • “To speak to a rep.”
  • “Need date of coverage beginning”

About

Allstate Terms of Service
To read more: https://www.allstate.com/about/terms.aspx
Allstate Privacy Policy
To read more: https://www.allstate.com/about/privacy-statement.aspx
Top Allstate Services

Auto Insurance, Claim, Auto Claim

Top Allstate Products

Commercial, Roadside Assistance, Renters Insurance

Allstate Pros and Cons

Pros: When i cancelled my auto insurance with them, Absolutely feel violated and sick to my stomach, 1st 40 years with them, Informing others about them, I never had a problem with allstate until i had a accident

Cons: Customer service, Customer treatment, Acting in bad faith, Unfair claim practices, Claims process and decision

Related Companies

SquareTrade, Allstate Motor Club, Esurance, Encompass Insurance, AARP Roadside Assistance from Allstate

Summary

Allstate agency was founded in 1931 as a part of Sears. At the present time it is headquartered in Northbrook, Illinois. The company specializes in providing auto, home, umbrella and business insurance. Net income of the company is 1,765 billion. The tagline of Allstate insurance agency is: "You are in good hands". Allstate is the second largest insurer in the United States. The company is a sponsor of various sports events. In 2007 Allstate introduced a new eco-friendly insurance option. Allstate is on the lists of Forbes magazine and Fortune 100.There have been many complaints filed against Allstate stating that the company fails to pay off the entire sum to its policy holders.

Allstate reviews and complaints

Allstate is ranked 185 out of 1110 in Insurance category

Area Served

USA

Payment Methods

VISAPayPal

Edit Description

Compare Allstate To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

State Farm Insurance
1220 reviews
1.5
Progressive Insurance
1096 reviews
1.5
Liberty Mutual Insurance
493 reviews
1.4
Write a review
Do you have something to say about Allstate? What happened? What can we help you with?
Submit review Don't show this popup