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Contact Allstate Customer Service

How to Reach a Person at Allstate

Verified Contact Information

Toll-Free Number:

  • 1-877-810-2920
Call customer service
Send Message

Customer Service:

  • 1-800-366-1411
    Allstate Life/Allstate Assurance
  • 1-800-669-1552
    Auto and property changes and questions
  • 1-800-877-8973
    Hearing impaired
  • 1-800-255-7828

Emergency/ Hotline:

  • 1-877-597-3393
    Immediate roadside assistance

Accounting/ Billing:

  • 1-800-901-1732
    Auto and property insurance
  • 1-800-525-9287
    Life insurance
  • 1-800-669-0653

Claims:

  • 1-877-499-6418
    Annuity Claims
  • 1-800-669-2214
    Auto and Property Claims
  • 1-800-366-3495
    Life Insurance Claims

General Info:

  • 1-800-676-5456

Headquarters:

  • 1-800-574-3553

Investors/ Franchising:

  • 1-800-416-8803

Legal:

  • 1-800-624-4419
    Privacy Inquiries

Media:

  • 1-847-402-5600

Sales/ Reservations:

  • 1-800-669-8732
    Allstate Life and Annuity Sales and Services
  • 1-800-268-5619
    Allstate Life of New York
  • 1-800-865-5237
    Lincoln Benefit Life Sales and Services
  • 1-800-669-7789
    Surety

Allstate Emails:

Accessibility
Customer Service
Roadside assistance
Investors/ Franchising
Legal
Privacy Inquiries
Media

Allstate Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Allstate Phone Number
1 (877) 810-2920
Average Hold Time
00:03:19
Average Calls duration
6 minutes
Most Popular Allstate Email Address
communitycare@allstate.com
Allstate Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Allstate?

Most Popular Number:

(877) 810-2920
Total calls: 8 008 Issues resolved: 251 Last call: May 12, 2026

The Allstate annuity claims phone number is 1-877-499-6418. For auto and property claims, you can reach out to Allstate customer service number at 1-800-255-7828. To clear any life insurance claims, call Allstate Insurance at 1-800-366-3495. You can also reach out to the Allstate Corporate office for identity theft at 1-800-366-3495. The numbers are accessible every weekday from Monday to Friday, between 9:00 am and 8:00 pm EST.

Allstate customer service number is not available 24 hours. According to their official website, Allstate customer service representatives are available to assist customers from 7:00 am to 8:00 pm EST throughout the week. If you contact the Allstate customer service number beyond the Allstate hours, the phone will direct you to chat. However, you can resort to Allstate chat on their official website, which is available 24 hours throughout the week.

You can contact Allstate customer service via email. However, the email option may not be the quickest way to get a response, as it may take some time for the customer service representative to review and respond to your email. To email Allstate, go to their official website and click on the "Contact Us" link at the bottom of the page. From there, select the topic of your inquiry and fill out the form with your contact information and message. Allstate's customer service team will review your email and respond as soon as possible.

To contact Allstate customer care via live chat, go to the Allstate website and click on the "Contact Us" link located at the bottom of the page. You will be directed to a page with multiple ways to contact Allstate, where you can click on the ‘chat now’ option. Initially, an automated message will pop up. When you enter your query, an Allstate representative will respond to resolve your query. It's recommended that you have your policy number or account information available when contacting Allstate customer care via live chat for faster assistance.

The address for Allstate headquarters in Illinois is 2775 Sanders Rd., Northbrook, Illinois 60062, United States.

To cancel Allstate Insurance, contact the Allstate corporate office. You can find contact information on the official website. Navigate to Contact Us page and you will find different methods to contact the customer care team.

Allstate is owned by a group of investors. At present Thomas J. Wilson is the chairman, chief executive officer, and president of the company.

Allstate address opens at 9:00 AM and closes at 8:00 PM EST on weekdays.

Go to the website and click on Get appointed to become an Allstate agent. The company's representatives will contact you and send you an onboarding packet with complete information.

Users can log in to the Allstate login to my account, to get 24/7 claim help. The duration of time it takes to close the claim process depends on various factors. These include increased claim volume following a severe weather event or catastrophe, complexity of your damages, availability of vendors, safety and access issues, and more.

PissedConsumer Club

Contact Information

Allstate Website:

Allstate Help Center:

Corporate Office Address:

Allstate Insurance Company
2775 Sanders Rd.
Northbrook, Illinois 60062
United States

Other Info (opening hours):

Mailing Address:

PO Box 660636,

Dallas,

Texas 75266,

United States

More contact details

Summary of Allstate Customer Service Calls

11.8K TOTAL
CALLS
05:37 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Allstate?

Product/ Service Question:

  • “Insurance”
  • “Copy of home owner's policy”
  • “Needing a new policy for Auto and home”

Payments and Charges Question:

  • “Billing”
  • “Pay my bill”
  • “My bill”

Request for Information Question:

  • “Questions for term life insurance”
  • “Want to talk to someone”
  • “Information”

Activation/ Cancellation Question:

  • “Terminated policy”
  • “Cancel policy”
  • “Cancel insurance”

Account Question:

  • “Trouble logging on to my account”
  • “Ipad locked up”
  • “Account reasons”

Return/ Replace Question:

  • “Change billing method”
  • “Change insurance”
  • “Change due date”

Cards Question:

  • “Identification card”
  • “ID Card”
  • “ID cards”

Staff Question:

  • “Customer service”
  • “Poor customer service”
  • “Service of Sam’s massage chair under 5 year warranty”

Refund Question:

  • “Check for refund”
  • “Refund”
  • “Refund check accidentally destroyed”

Shipping and Delivery Question:

  • “Delay payment”
  • “I have not received my home decoration for my home owner onsurance”
  • “Didn't get my monthly bills”

Website/ Application Question:

  • “The middle of a claim but the pictures won't download and I need help to finish this claim? I'm still on the pictures but they just keep loading and won't come thru?”
  • “Reinstall policy”
  • “App”

Employment Question:

  • “Trying to report company did not do the job right that I called in about.”
  • “About getting a job doing roadside assistance”
  • “Payoff for car”

Other Question:

  • “Claim”
  • “Selling selling car”
  • “Can't get on app”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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