Allstate Phone Numbers and Emails

Toll-Free Number:

  • (877) 810-2920

Customer Service:

  • (800) 366-1411
    Allstate Life/Allstate Assurance
  • (800) 669-1552
    Auto and property changes and questions
  • (800) 877-8973
    Hearing impaired
  • (800) 255-7828

Emergency/ Hotline:

  • (877) 597-3393
    Immediate roadside assistance

Accounting/ Billing:

  • (800) 901-1732
    Auto and property insurance
  • (800) 525-9287
    Life insurance
  • (800) 669-0653

Claims:

  • (877) 499-6418
    Annuity Claims
  • (800) 669-2214
    Auto and Property Claims
  • (800) 366-3495
    Life Insurance Claims

General Info:

  • (800) 676-5456

Headquarters:

  • (800) 574-3553

Investors/ Franchising:

  • (800) 416-8803

Legal:

  • (800) 624-4419
    Privacy Inquiries

Media:

  • (847) 226-8235
    Reporter on an urgent deadline
  • (847) 402-5600

Sales/ Reservations:

  • (800) 669-8732
    Allstate Life and Annuity Sales and Services
  • (800) 268-5619
    Allstate Life of New York
  • (800) 865-5237
    Lincoln Benefit Life Sales and Services
  • (800) 669-7789
    Surety

Allstate Emails:

Customer Service
Roadside assistance
General Info
Investors/ Franchising
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Allstate Contact Information

Allstate Website:

Allstate Help Center:

Corporate Office Address:

Allstate Insurance Company
2775 Sanders Rd.
Northbrook, Illinois 60062
United States

Other Info (opening hours):

General inquiries

Allstate Insurance Company

P.O. Box 660598

Dallas, TX 75266-0598


Auto insurance claims

Allstate Insurance Company

P.O. Box 660636

Dallas, TX 75266


Overnight payments

Allstate Payments

2012 Corporate Lane Suite 108

PO Box 4310

Naperville, Illinois 60563

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Allstate Rating Based on 492 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of Allstate Customer Service Calls

1.7K TOTAL
CALLS
05:10 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Allstate Customer Service?

Payments and Charges Question:

  • “Paying my bill”
  • “Can't make payment”
  • “I do not have pass due payments”

Product/ Service Question:

  • “Vehicle insurance”
  • “Daughter not added to car insurance but needs to be”
  • “Expired insurance cards”

Request for Information Question:

  • “Im being scam by someone i need to speak with somebody”
  • “About a payment”
  • “To talk about my car insurance”

Activation/ Cancellation Question:

  • “Auto policy cancelled”
  • “Cancel car ins. Git better quote”
  • “To activate my auto pay”

Staff Question:

  • “Do l have a towing service”
  • “Need service on Apple MacBook Pro in warranty”
  • “Do have towing service”

Return/ Replace Question:

  • “Problem with claim adjuster. Leaving messages no return calls”
  • “Change auto draft”
  • “ID change Agent”

Account Question:

  • “Policy promblems and account problems”
  • “Can't login to my account user ID and password”
  • “Check if i have a balance”

Cards Question:

  • “ID Card”
  • “Identification card”
  • “Need name of my agent so I can get id card”

Refund Question:

  • “Refund not received”
  • “Owe me a refund”
  • “Refund on my insurance”

Other Question:

  • “New policy”
  • “One of your client hit my car”
  • “Accident”

About

Allstate Terms of Service
To read more: https://www.allstate.com/about/terms.aspx
Allstate Privacy Policy
To read more: https://www.allstate.com/about/privacy-statement.aspx
Top Allstate Services

Auto Insurance, Claim, Auto Claim

Top Allstate Products

Commercial, Roadside Assistance, Renters Insurance

Allstate Pros and Cons

Pros: When i cancelled my auto insurance with them, Dont care, Absolutely feel violated and sick to my stomach, Informing others about them, I never had a problem with allstate until i had a accident

Cons: Customer service, Customer treatment, Acting in bad faith, Unfair claim practices, Rude customer service reps

Related Companies

SquareTrade, Allstate Motor Club, Esurance, Encompass Insurance, AARP Roadside Assistance from Allstate

Summary

Allstate agency was founded in 1931 as a part of Sears. At the present time it is headquartered in Northbrook, Illinois. The company specializes in providing auto, home, umbrella and business insurance. Net income of the company is 1,765 billion. The tagline of Allstate insurance agency is: "You are in good hands". Allstate is the second largest insurer in the United States. The company is a sponsor of various sports events. In 2007 Allstate introduced a new eco-friendly insurance option. Allstate is on the lists of Forbes magazine and Fortune 100.There have been many complaints filed against Allstate stating that the company fails to pay off the entire sum to its policy holders.

Allstate reviews and complaints

Allstate is ranked 204 out of 1206 in Insurance category

Area Served

USA

Payment Methods

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