Not resolved
1.0
Details
Customer service
Price Affordability
1 comment

My 87-year-old mother has been a loyal Allstate customer for 40 years.Her first and only home has never been insured with any other insurance carrier.

After being insured with Allstate for 40 years, she filed her first and only claim for wind/hail-related damage to her roof which was denied. Customer service is unacceptably poor and at this point calls are going unanswered. Allstate's tag line "you're in good hands with Allstate" should be challenged in court and deemed false advertisement.

I will of course take this matter up with the Illinois Division of Insurance to see where this gets us.My research has told me that Allstate's handling of too many claims is egregious.

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Allstate and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Allstate.

Check out the best and the worst companies in Insurance category for more informed decision or compare Allstate to other companies on our site.

Had an Experience with Allstate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1054029

You might contact your local police department- could this be a violation to senior citizens?

You May Also Like

Allstate Insurance Staff Review from Overland Park, Kansas Allstate "This is the worst agent ever i all so been dealing with a lot if un reps that dont gave skills to be a rep . dont know what they..." Read more Farmers Insurance Group - "Do the right thing!" Farmers Insurance Group "I deal with all insurance carriers and farmers is one of the worst. I am a roofing contractor in Colorado and have 2 clients one husband & wife 40 +..." Read more AARP SHAMEFULL GRIFTERS WHO SEND UNSOLICITED INVOICES TO EXPLOIT THE ELDERLY Aarp "I usually through away all the the trash junk mail I receive from AARP; however this time, I noticed "INVOICE ENCLOSED" In bold letters the envelope. I opened the junk..." Read more Allstate - Damaged roof Allstate "Strong winds blow away part of my roof, I file a claim with Allstate and after several weeks they came with a "wise" answer. We ae unable to provide payment on..." Read more Reservation Counter - Scam artists Reservation Counter "Please do not book your hotel through this website, they are scam artists. Short Story: They stole my money and blamed me for their mistake. I ended up having to..." Read more Kraft Foods - Totally appalled at the non accessibility of your organization. Kraft Foods "Good Morning, I am from an organization called Social Vocational Services in Tulare California. I seek minimal jobs for our clients with disabilities in our community. What I find very..." Read more Sears - Installation not done correctly Sears "Our microwave range over our stove was installed incorrectly four years ago. The bracket to support the microwave was installed crooked thereby the installation guys damaging one of the support..." Read more Pridebites - Waited over a month for crapola Pridebites "It took over a month and a half to receive a plain dog collar with just name and phone # on their pre-designed collar. No graphics or special design. Ended..." Read more