Manufacturer: Allstate Category: Claims Clear all filters (29 of 29 reviews match)
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I have been waiting for a reimbursement check for towing for 2 months and still haven't gotten it.The claim was made on November 1, 2016. It is now January 11, 2017. The agent when told we would be going to another company got nasty and eventually hung up on me. The...
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Allstate Auto Claim
#989382
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Very slow process!my car was totaled on November 22, 2016 and up to now the car hasn't been paid of with my lien holder! plus the total loss department does not know how to handle a policy with GAP INSURANCE! FFS!Now i'm getting a lawyer!
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Anonymous
christy

Did you get a lawyer? I am in the same situation, my vehicle was stolen and they asked for text/talk phone log. I complied and gave it to them and then the asked me for the n...

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Allstate Auto Claim
#985067
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It's again & this will be my 3rd problem with Allstate car insurance.I'm so tired of it. My car was park and got hit by the other party & I had some information from the other party. Allstate told us to bring the car to estimate & they will paid what ever it is after...
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Allstate Auto Claim
#954650
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I am a long time customer, my wife backed into a car in a parking lot.Minor ding, so my wife notified allstate regarding rhe incident stating that she would be out of the country for a week due to her mother undergoing major surgery out of the country. So what does...
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Anonymous
Anonymous

Ok ***. An insurance company canot oay a claim without a recorded statement, and they need that asap after an accident. It takes 5 minutes to do. You should have just called a...

2.8
Product
Allstate Auto Claim
#951355
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June 19th my truck wss stolen it was recovered the same night in a mud pit.The next day I took it to a repair shop the following week they did a estimate on it beta side of the vehicle is repairable so the body shop gets the vehicle a few days later I want later and...
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2.9
Product
Allstate Auto Claim
#946985
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I was involved in a car accident by a Allstate customer.This terrible wreck totalled my new of only 2 months vehicle. After months of going back and forth with my lawyer with Allstate. I got to pay off my car loan and my credit score dropped tremendously! Share a car...
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Anonymous
Anonymous

Your fault for hiring an attorney. Thats what you get.

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Allstate Auto Claim
#926321
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On 8/9/2016 i was involved in an accident with a driver that is insured by Allstate.The driver was issued a citation for improper lane change and was found to be at fault for this accident. Today is now 9/12/2016, over a month since the accident. My car has been...
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Anonymous
Anonymous

First: You hired a lawyer. No insurance company will be communicating with you in any way without going through your lawyer. Stop calling the adjuster. Call your attorney.Seco...

1.0
Product
Allstate Auto Claim
I didn't like
  • How claim was handled
  • Appauling customer service
#917261
Reply to reviews
THE PROBLEM HAS NOT BEEN RESOLVED.I want to let you know that Allstate is not to trusted. I had purchased a car in February of last year. I called the The 1-800 number to info them to drop the old car and add my new car. May of this year I need to check my insurance...
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Anonymous
Anonymous

You never received a new policy or new I.D. cards? Over one year and 3 months and you didn't notice you had no I.D. cards for your new vehicle? Most companies would have back-...

1.0
Product
Allstate Auto Claim
#907442
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My wife was in an accident on 7/5/16. The driver who caused the accident was issued a careless driving ticket, cited of being solely responsible for the accident, and two witnesses confirmed what happened. I flied a claim against his insurance company- Allstate- and I...
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1.0
Product
Allstate Auto Claim
#885859
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If you still have allstate and have a claim........ They will send you to "approved" shops (like Don Mcgill toyota collision center, for my case) to do estimates. Remember, you don't have to do the repair there. Make sure to read all the paperwork before signing. ...
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1.3
Product
Allstate Auto Claim
I didn't like
  • Acting in bad faith
  • Cutomer service
#863286
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